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If none of the above steps work and your Office 365 problems continue to impact your business, it may be time to speak to experts. Our team at TECHOM Systems is experienced in identifying and resolving complex Microsoft 365 issues. Getting professional help ensures your systems run smoothly without wasting more time on trial and error fixes. Sometimes, a recent update can cause unexpected issues like app crashes, login failures or syncing problems.
Calendar Sync Issues in Outlook
Here’s a step-by-step approach to help you spot the issue, fix it, and avoid these sync delays down the road. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems. These can include missing files, ghost icons, or documents that do not update in real-time. Even when sync works, cached passwords on devices can cause login failures. Windows, Outlook, and mobile apps often save passwords so users don’t Outlook Not Sending or Receiving Email have to keep typing them. If a password changes, those caches might still use the old one until you clear them out.
Proactive Services
Bad settings in Azure AD Connect cause lots of password sync failures. If password writeback isn’t enabled or the service account doesn’t have the right permissions, new passwords won’t update in Active Directory. That leaves people locked out with their new password on the cloud but not locally. We show users how to reset passwords using approved methods like the Microsoft 365 portal or self-service password reset (SSPR). If someone changes their password only in the cloud or just on a local system, things can get out of sync pretty quickly. Outdated credentials get stuck on devices, password sync gets turned off, or Microsoft Entra Connect just doesn’t update like it should.
TECHOM Systems Pty Ltd
Throughout this blog, we explored the most common Office 365 problems, from login errors and Outlook crashes to update related issues and syncing troubles. You also learned simple troubleshooting steps you can try on your own, along with when it makes sense to bring Outlook data file cannot be accessed in expert help. When your business runs on office 365, even a small issue can cause big disruptions.
Microsoft 365 Admin Center Not Responding
- For managed environments, we use Intune or Group Policy to force sign-in credential sync and clear old tokens.
- Many users post their problems and solutions in official Microsoft forums.
- Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while.
- We go above and beyond the average software reseller because we built our business on trust.
- For managed setups, we can push a PowerShell script with Intune or Group Policy to clear cached tokens on all devices.
- Sometimes, it can be due to outdated apps, corrupted profiles or incorrect time zone settings.
- Reach out today and take the pressure off your internal IT team.
If users access multiple apps with the same login, we make sure Single Sign-On (SSO) settings line up so the new password works everywhere in Microsoft 365. First, we check that the password reset finished in Microsoft 365 or Microsoft Entra ID. The user should log in to the Office 365 web portal with the new password. If the old password still works, the reset probably hasn’t synced. We tell users to sign out completely and remove stored credentials from Windows Credential Manager or their device’s keychain. Sometimes, rejoining the device to Azure AD or just reauthenticating in Office apps does the trick.
Force Synchronization with Azure AD Connect
If your Office 365 is behaving strangely, it could be due to an ongoing issue that Microsoft is already working on. Keeping an eye on the dashboard can save you from unnecessary troubleshooting. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Real-time collaboration is at the core of Microsoft 365; however, issues can arise due to permissions, software version conflicts, or connectivity problems.
